Arshad Shaikh
Gbs Operations Supervisor at Ups
Based in Pune, India
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Seniority
Manager
Department
Operations
Location
Pune
Industry
Truck Transportation
Company size
182K
Contact information
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a•••••••@ups.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Arshad Shaikh
Driven by over a decade of dedicated service delivery and operations expertise within the Contact Center domain, I am a PMP certified professional committed to excellence. Recognized for ethical conduct, proactive leadership, and a profound commitment to surpassing customer expectations, I specialize in team management and process optimization. My forte lies in effective communication and cultivating enduring customer relationships. With a proven track record of navigating complex operations and seamlessly coordinating between stakeholders, I thrive in challenging environments. Equipped with hands-on experience in implementing ITIL and Agile methodologies, I am primed to embrace new challenges and drive impactful outcomes.
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