Arshya Sheikh
Technical Support Engineer at Dt One
Based in Dubai, United Arab Emirates
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Seniority
Staff
Department
Information Technology
Location
Dubai
Industry
Financial Services
Company size
167
Contact information
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a•••••••@dtone.com
Phone
5 credits+971 ••• •••• ••••
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Background
About Arshya Sheikh
Pyypl has been the foundation of my fintech journey, allowing me to manage ADGM escalations, resolve cross-border payment issues, and collaborate with partners like M-Pesa and Ripplenet. My role as Financial Care Assistant involves personalized service recovery actions, ensuring regulatory compliance, and enhancing user satisfaction by transforming feedback into positive reviews. With a Bachelor of Pharmacy and certifications in KYC, AML, and onboarding, I contribute to compliance workflows and fraud mitigation. My goal is to optimize fintech operations and foster financial inclusion through collaboration and technology, leveraging tools like Zendesk, Freshchat, and blockchain explorers to deliver accurate, timely support.
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