Arslan Saeed
Experience Expert at Hala
Based in Dubai, United Arab Emirates
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Seniority
Staff
Department
Information Technology
Location
Dubai
Industry
Technology, Information and Internet
Company size
242
Contact information
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a•••••••@halaride.com
Phone
5 credits+971 ••• •••• ••••
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Background
About Arslan Saeed
Experienced Operations Manager with a proven track record in the ride-hailing industry, delivering operational excellence through process improvement, quality assurance, data analysis, and team management. Skilled in managing customer and captain queries, issues, and escalations while ensuring compliance with safety and security standards. Adept at analyzing data and implementing effective strategies for improving service quality, reducing cancellations, and optimizing booking completion rates. Proven ability to lead and manage teams, foster a positive work environment, and drive operational efficiency through vendor management, budgeting, and reporting. Customer-centric approach and commitment to continuous improvement, excited to bring skills and experience to a new challenge as an Operations Manager in a ride-hailing company.
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