Arun Goad
Associate Manager Customer Experience at Mobile Premier League Mpl
Based in Bengaluru, India
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Seniority
Manager
Department
Other
Location
Bengaluru
Industry
Internet Publishing
Company size
702
Contact information
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a•••••••@mpl.live
Phone
5 credits+91 ••• •••• ••••
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Background
About Arun Goad
Mobile Premier League (MPL) relies on its Associate Manager of Customer Experience to drive impactful service delivery and operational excellence. With over three years of experience spanning customer support, quality assurance, and FMEA, the role aims to optimize processes and enhance customer satisfaction. The Lean Six Sigma Green Belt certification further supports contributions to continuous improvement initiatives. Previous roles at KocharTech and Teleperformance were instrumental in building expertise in quality assurance analysis and fostering collaborative problem-solving. Dedicated to data-driven approaches, the focus remains on aligning customer experience strategies with organizational objectives to achieve scalable, high-quality solutions.
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