Arun Singh

Background

About Arun Singh

With 11+ years of multifaceted experience in Operations Management, Quality Assurance, and Customer Experience Strategy, I currently thrive as an Area Service Manager at MyMobiForce—orchestrating seamless field service operations for some of India’s most respected brands. I specialize in crafting customer-centric frameworks that amplify satisfaction, optimize workflows, and fuel sustainable business growth.() In my previous tenure at Whirlpool Corporation as a Deputy Manager / Senior Quality Assurance Analyst, I led the Extended Warranty vertical, achieving a 25% YoY revenue surge, while driving pan-India service enhancements that elevated customer retention by 30%. I also managed a 50+ member contact center team, designing performance-boosting training programs and ensuring service excellence with over 90% compliance.() My career trajectory—from startups to global enterprises—has been shaped by a passion for process innovation, cross-functional collaboration, and data-backed decision-making. I bring proven strengths in team leadership, vendor management, CRM optimization, and sales enablement. Whether refining workflows or mentoring teams, I’m driven by a single goal: to deliver consistent, scalable, and customer-first results.(🤝) Let’s connect if you’re passionate about building high-performance service ecosystems—or if you simply believe that great service is the heart of great business.