Aruza Savegnago

Background

About Aruza Savegnago

With over six years of work experience in various roles and industries, I am a versatile and adaptable professional who strives to deliver high-quality results and customer satisfaction. My core competencies include quality management, problem solving, communication, and analytical skills. As a Global Product Analyst at Accenture, I support the development and implementation of innovative and customized solutions for clients across the globe. In my current role, I log customer requests, troubleshoot issues, and monitor incident resolution within the Service Level Agreement. I also develop and maintain knowledge of customer and customer specific business environment, and identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction. I leverage my data entry skills and experience with nextgen healthcare, an electronic healthcare record management system, to process and document customer and account information. I am passionate about learning new technologies and methodologies, and I have obtained a certification in Project Management Foundations: Quality from LinkedIn.