Arvin David

Background

About Arvin David

Experienced financial services professional with over a decade of hands-on experience in Custody, Client Servicing, and Securities Operations across leading institutions including HSBC, SBI SG, HDFC Bank, Citibank, NSDL, and SS & C GlobeOp. I specialize in institutional client management, transaction support, change implementation, and regulatory compliance within the securities services ecosystem. Currently working as Manager – Custody Client Servicing at HSBC India, I manage end-to-end client relationships, oversee periodic client reviews, support client audits, drive adoption of digital tools, and handle complex operational and non-operational queries across legal, compliance, and risk. I play a key role in managing change initiatives like T+1 implementation, onboarding of new custody schemes, and internal process enhancements. I also oversee billing, resolve fee-related issues, and coordinate cross-functional efforts to ensure seamless client experience. In previous roles at SBI SG and HDFC Bank, I supported trade settlements, corporate actions, reconciliations, and client reporting, ensuring timely execution aligned with SLA commitments. At NSDL, I was responsible for corporate actions and issuer interface activities, including RTA coordination and reporting to the RBI. My time at Citibank and SS & C GlobeOp involved primary & secondary debt trade settlements, reconciliations, FX automation projects, and managing internal/external stakeholder expectations. I bring a detail-oriented, client-first approach, and have consistently delivered process improvements, enhanced risk controls, and built long-term client trust. Passionate about problem-solving, collaboration, and delivering high-quality service in a fast-evolving regulatory and operational environment. Always open to learning, contributing to strategic transformation, and taking on challenges that create meaningful impact.