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Arvind Dhar

Director, Digital Banking Channels, Customer Experience Transformation Strategy & Product Innovation at Duca Financial Services Credit Union Ltd

Based in Canada

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Seniority

Other

Department

Other

Location

Canada

Industry

Banking

Company size

387

Contact information

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a•••••••@duca.com

Phone

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Background

About Arvind Dhar

Senior digital and customer experience leader with 18+ years in financial services, spanning digital banking, product, marketing, and sales. Passionate about delivering exceptional customer experiences, I bridge business and technology to drive enterprise transformation, modernize platforms, and create member-first solutions. Known for diving into the details, leading with accountability, and building high-performing, cross-functional teams that deliver results. I have a proven track record of driving innovation, CX leadership, and digital execution across Retail, Business Banking, and Wealth, while fostering strong collaboration to shape strategic initiatives that deliver long-term value. Focused on future-proofing organizations through data-driven, scalable digital strategies that prioritize customer satisfaction and business growth.

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