Arvind Ganesan

Background

About Arvind Ganesan

With a Master's degree in International Business/Trade/Commerce from Vistula University, I have a solid understanding of the global markets, trade regulations, and business strategies. I am fluent in English and proficient in Microsoft Office, especially Excel, Word, and PowerPoint, which I use to create reports, analyze data, and present findings. I have over three years of experience in compliance and quality assurance, working with different teams and clients in the e-commerce and customer service industries. As a Compliance Analyst at Amazon, I ensured that the company's policies and procedures were aligned with the regulatory and ethical standards of the e-commerce industry. I conducted audits, monitored risks, and implemented solutions to enhance the quality and compliance of the business processes and operations. As a Quality Specialist at Sitel Group, I supported the customer service representatives in delivering high-quality service to the customers, by providing feedback, coaching, and training. I also evaluated the performance and compliance of the customer service team, using various tools and metrics. I am motivated by challenges and opportunities to learn and grow in my career, and I value collaboration, integrity, and innovation.