Arwill Recto
Quality Assurance Manager at Tp
Based in Marikina, Philippines
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Seniority
Manager
Department
Other
Location
Marikina
Industry
Outsourcing and Offshoring Consulting
Company size
213K
Contact information
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a•••••••@teleperformance.com
Phone
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Background
About Arwill Recto
As a Virtual Assistant in Marketing and Social Media Management I help business owners grow their social media presence through strategic marketing, content creation, and account management. My goal is to generate leads, drive traffic, and create viral campaigns that boost brand visibility and drive sales. To achieve these results, I follow a three-step process: Research, Plan, and Implement—what I call the RPI method- As a BPO Professional An agile leader with 10 years of accumulated experience in Customer Service, Technical Support, Operations Performance Management, Quality Assurance, Training, Learning and Development, and Leadership- Years of experience in managing team productivity and overall performance- Expert in curriculum gap, training, and learning needs analyses using ADDIE model- Research, data mining, and data analysis expertise- Responsible for creating, launching, and managing several projects related to product and language- Curriculum, material, and content creation/design champion- Implemented multiple process-level improvement projects.
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