Arwin Shant

Background

About Arwin Shant

I am a customer service professional with a diverse background, having transitioned from a maritime career to excel in customer care and support. Over the years, I’ve had the privilege of working with some of the most reputable companies, including Grab, Razer, and American Express, where I honed my skills in providing exceptional service, coaching teams, and delivering results. Driven by a passion for helping people, I thrive in fast-paced environments where I can solve problems, support customers, and contribute to business success. Whether it’s resolving complex customer issues, leading high-performing teams, or creating impactful strategies, I take pride in my ability to drive positive outcomes. As an individual, I’m known for my adaptability, strong communication skills, and ability to manage challenging situations with professionalism and empathy. I am also proud to have received multiple in-house awards at American Express for outstanding achievements in meeting customer service goals and metrics, and maintaining such consistency over my tenure at American Express. I am always eager to connect with other professionals who share a commitment to delivering outstanding customer experiences and driving business growth.