Asaf Salem

Background

About Asaf Salem

A trilingual go-to person for teaching technically challenging subjects, motivating others to achieve success and increase organizational performance. Capable of creating quality assurance strategies and processes, including managing projects big or small, while working with developers and clients to achieve stringent deadlines. ACCOMPLISHMENTS Bank of Montreal (BMO) • Achieved top 3 in the call centre (2007)- “Best of the Best”. • Aligned and re-designed the intake program for the Montreal Head Office, took part in several projects, Trained Learning and Development Coordinators, Designed new processes. Best Buy Canada • Achieved top 10 in department sales for Canada. Chapters/Indigo • Redesigned stock management from manual to a technology based operation, achieving record performance and efficiency, and ensuring all stock was on the shelves in order to achieve store sales goals. Blockbuster Video Canada • Improved sales in 3 separate locations, and developed a community involvement plan with the Sun Youth organization. EDUCATION Instructional Techniques, Friesen Kaye and Associates (2008) A.E.C in Network Administration, Delta College Electrical Engineering (incomplete), Dawson College TECHNICAL SKILLS & LANGUAGES Microsoft Word, Excel, Outlook, PowerPoint and all Windows platforms- easily adaptable to new environments. Online Courses (certifications) taken at BMO: Interpersonal Effectiveness- Managing Conflict, Managing Personal Stress, Effective Listening skills, Presenting Your Ideas Effectively, Negotiating Skills in Action, Project Management Skills for Non-Project Managers, Basics of Effective Communication, Managing Conflict, Investigating the Problem, Communication (RISK), Effective Partnership, Personal Effectiveness, Stress Management, Writing Skills, Difficult Interactions, Excel.