Asaf Shteinberg
Enterprise Support Engineer at Cyberark
Based in Gräfelfing, Germany
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Seniority
Staff
Department
Information Technology
Location
Gräfelfing
Industry
IT System Custom Software Development
Company size
5.1K
Contact information
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a•••••••@cyberark.com
Phone
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Background
About Asaf Shteinberg
I'm an Enterprise Support Engineer at CyberArk, specializing in the Identity platform. With over 2.5 years of experience in technical support and cross-team collaboration, I focus on resolving complex issues efficiently while contributing to process improvement and customer enablement. I work closely with R&D, project managers, and internal stakeholders to ensure SLA compliance, implement customer feedback, and guide others through advanced troubleshooting. My strengths include: Deep understanding of CyberArk Identity (SSO, provisioning, SAML/OIDC flows) Ownership of escalated cases and customer trust building Initiative in building internal tools and automation ideas I’m always exploring ways to simplify processes and help teams work smarter.
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