Asha Chandran

Background

About Asha Chandran

Administration of Salesforce and Design and implementation of CRM projects to improve sales effectiveness and facilitate the sales team. • Collaborate between Sales, Inside sales and Marketing to define a unified sales process. • Undertake assessment of the company in line with EFQM excellence model. • Definition of performance indicators (KPIs), customization of BI tools, definition and Design of Scorecards and Reporting system to improve business processes, widen analysis and increase profitability. • Defining and deploying of Business Planning and Implementation Projects: business processes analysis, benchmarking, competitor analysis. • Ability to identify and work on innovative business process improvement programmes. • Ensure a high level of service is provided and managed through the provision of accurate information, advice, guidance and support. • Develop a healthy rapport with internal clients and provide them with excellent service support