Asher Krawiec

Background

About Asher Krawiec

As the Manager of Customer Support EMEA/APJ at Contentsquare, I lead and empower dynamic support teams across both Contentsquare and Heap, our recently acquired company. My role involves managing and resolving complex escalations, scaling our teams to meet growing demands, and recruiting top talent to ensure we deliver exceptional customer experiences. I am deeply involved in creating and refining processes that drive efficiency and effectiveness in our operations. Working closely with our R&D and Product teams, I ensure seamless day-to-day operations, aligning our support functions with the broader goals of the company. Additionally, I serve as a key point of contact for our field agents, ensuring they have the resources and support needed to succeed. With a passion for leadership and a commitment to excellence, I am dedicated to fostering a culture of continuous improvement and collaboration, enabling our teams to thrive in a fast-paced, customer-centric environment.