Ashis Saha

Background

About Ashis Saha

I bring over 34 years of extensive experience in IT Software Pre-sales, Development, QA/QC, and Maintenance, delivering measurable business growth and customer satisfaction. My career has been defined by leadership, innovation, and a results-driven approach to solving complex challenges. With 20+ years of leadership exposure, I have consistently enabled organizational growth, focusing on employee engagement and client satisfaction. My global experience managing IT software delivery projects across the US and UK and 8 years in IT product lifecycle management within the hospitality industry reflect my ability to operate effectively in diverse and dynamic environments. Additionally, I have 18 years of expertise in IT services, managing critical projects in the Payment Cards, Insurance, and Retail domains. IT Product Lifecycle Management Planning, monitoring, and controlling product roadmaps and backlogs to align with business goals. Delivering end-to-end software solutions, including development, releases, and third-party integrations. IT Program Management Managing multiple projects simultaneously with optimized resource utilization and cost control. Implementing process automation and optimization to improve productivity and quality. IT Service Delivery Ensuring high-quality and timely delivery of onshore/offshore programs, product migrations, and enterprise software solutions. Leveraging operational efficiencies to meet and exceed service delivery benchmarks. Operations & Support Management Spearheading CRM implementation and SLA definition to enhance operational efficiency. Providing pre-sales support, product training, and improving customer satisfaction metrics. Business Strategy and Development Driving organic growth through the development of innovative products and features. Upselling existing solutions and reducing customer complaints and attrition rates. Philosophy I believe in aligning technology with business strategy to deliver impactful results. My leadership style is grounded in fostering collaboration, innovation, and a relentless commitment to excellence. I am passionate about leveraging my expertise to help organizations navigate complex challenges, optimize processes, and achieve their strategic goals. Let’s Connect Whether it’s about driving IT innovation, improving operational efficiency, or creating impactful business strategies, I am always open to meaningful conversations. Let’s connect to explore how we can collaborate to achieve success.