Seniority
Manager
Department
Sales & Business Development
Location
Vancouver
Industry
Retail
Company size
25K
Contact information
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a•••••••@lululemon.com
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Background
About Ashish Shetty
I’m a conversational-AI product leader who’s been building automation since 2018—long before the current AI gold rush— and I turn complex customer journeys into self-serve wins. At Lululemon I more than doubled chatbot containment and unlocked millions in recurring savings, while adding millions more via live-chat revenue. I’ve run RFPs, piloted LLMs, and designed KPI frameworks that keep teams honest. Tech: Salesforce Einstein & Agentforce · Dialogflow · Five9 and many more. When I’m not shipping CX, I’m on guitar and music production duties, with four albums and six singles released. Let’s connect on scaling Gen-AI support.
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