Ashlee K.
Teacher at Fairfax County Public Schools
Based in United States
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Seniority
Staff
Department
Education
Location
United States
Industry
Primary and Secondary Education
Company size
21K
Contact information
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a•••••••@fcps.edu
Phone
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Background
About Ashlee K.
With over six years of work experience in sales, technical support, and customer service, I am currently an Escalations Specialist at ID.me, a trusted identity verification platform. As part of the ID.me team, I help customers with complex issues, such as identity verification, account recovery, and fraud prevention, using my ITF+ certification and technical skills. I also leverage my sales background and customer service skills to provide a positive and satisfying experience for the customers, and to increase retention and loyalty. I am passionate about solving problems, delivering solutions, and supporting customers in their online transactions and interactions. I value teamwork, collaboration, and diversity, and am always eager to learn new skills and technologies.
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