Ashley Edwards

Background

About Ashley Edwards

Petsupermarket Shift Manager: Overseeing sales team and sales floor. Available when Store Manager and Assistant Manager is unavailable. Tracking and keeping an eye on when scheduled staff arrival and will prepare for schedule difficulties to make sure store is staffed for that following day. Tracking through inventory with SMART and CYCLE COUNT. Placing orders for supplies, accepting orders in back office for inventory resupply and sending emails to suppliers confirming order on invoice has been received and accepted. Respond professionally to customer complaints and fulfill their demands; give product knowledge to customer and receive customer feedback on product for those that have the same animal or experience. Maintain a safe, clean and respectful work environment for all staff. Performing Opening and Closing duties for first or last shifts of the day. Balancing Till and Store Bank making sure both are even and preparing Dailies with EOD reports along with Bank Deposits. Giving tasks to employees to complete in order to maintain cleanliness of workplace, restocking supplies and keeping public areas including restrooms clean; while performing the task with Safety regulations and introducing new workers to the company policies and standards including how to handle a bad customer experience and how to provide excellent customer service.15 years of Fish experience. 5 years Reptile experience and 8 month of Scorpion experience.Tomiko Japanese Restaurant Hostess: Greeting and assisting customers to tables. Answering phone calls to make reservations and place to go orders.Managing POS (Point Of Service) system for customer orders and payments, along with daily reports.Food Handling customers to go orders and verification of orders with proper condiments prior to customer pick up.Adhering and supporting COVID-19 restrictions and adapting to constant changing policies