Verified recordTelecommunications

Ashley Hancock

Operations Manager at Itd Cloud

Based in Clearwater, United States

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Seniority

Manager

Department

Operations

Location

Clearwater

Industry

Telecommunications

Company size

15

Contact information

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Email

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a•••••••@itdcloud.com

Phone

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Background

About Ashley Hancock

In my old role as an IT Technician Assistant at the University of Tampa, I have learned how much I love being behind the scenes of technology. I have gained experience in helping people out with technology through troubleshooting, which can consist of determining if their cable line is broken or if there are issues regarding the switch/patch panel. Doing these small tasks have helped me realize how much I enjoy working in the technology industry, because I get to solve problems while helping people in the process. Other things that I have learned as an IT Technician include installing PDUs and UPSs, terminating RJ45s, and managing trouble tickets through the University of Tampa's ticketing system powered by Solar Winds.

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