Verified recordAirlines and Aviation

Ashley Prieto

Customer Service Representative at Alaska Airlines

Based in Inglewood, United States

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Seniority

Staff

Department

Customer/Client Service

Location

Inglewood

Industry

Airlines and Aviation

Company size

13K

Contact information

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Email

1 credit

a•••••••@alaskaair.com

Phone

5 credits

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Background

About Ashley Prieto

With over 10 years of experience in the restaurant industry, I have honed my skills in providing exceptional customer service, managing operations, and ensuring guest satisfaction. From my early days as a server, I quickly progressed to roles where I coordinated reservations, trained new staff, and collaborated with kitchen and bar teams to deliver seamless dining experiences. My time in the restaurant industry has equipped me with a keen understanding of hospitality dynamics, the importance of teamwork, and the ability to thrive in fast-paced environments. Transitioning to the airline industry, I brought my customer service expertise to new heights as a Flight Attendant. In this role, I was entrusted with the safety and comfort of passengers while delivering unparalleled service at feet. I became adept at managing diverse passenger needs, resolving conflicts, and ensuring compliance with aviation regulations. My experience as a Flight Attendant not only broadened my skill set but also instilled in me a strong sense of adaptability, resilience, and the ability to remain composed under pressure. In addition to my frontline roles, I have also gained valuable experience in office work, where I contributed to the smooth functioning of administrative tasks, such as scheduling appointments, managing correspondence, and maintaining records. My proficiency in office software suites, attention to detail, and organizational skills have allowed me to excel in roles where accuracy and efficiency are paramount. Overall, my diverse background in the restaurant industry, airline industry, and office work has equipped me with a versatile skill set, a passion for delivering exceptional service, and a proven ability to thrive in dynamic and demanding environments. I am eager to leverage my experiences and contribute to the success of future endeavors.

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