Ashli Cooper

Background

About Ashli Cooper

I’ve done a lot of things, but tech is my happy place. It started when I was a high school senior, and I ignorantly signed up for an elective class in computer science. I was in advanced classes, preparing to enter college under an unrelated major. I needed one more class to finalize my schedule, and I assumed this one to be fun and effortless. Oh, how I was wrong. I was challenged in ways I was unprepared for, but it sparked an interest in me like no other. At my first retail job during college, I spent my free time going through and tearing apart every feature of the register’s software. I became the go-to person for troubleshooting; I was the A to their Qs about services the software would allow us to offer our customers; and I evolved into the teacher of said software to our employees, so they could become efficient in its operation. Currently, I offer service and support to customers. Engaging in conversations around insurance claims, I learned to offer solutions to commonly faced objections and areas of concern. Regardless of where I have worked, however, I always find myself comparing the different software I’ve gotten to encounter. When offered to me by my current management, I enjoy participating in small-group, “think tanks,” where we all collaborate to generate ideas that would improve our current systems and functionalities. Truly, I’m a techie at heart. I’ve never pursued the field, because I never knew where I fit in. While I’m a master of finessing together a website that does what I want it to by sourcing out top integrations and plugins to fit my needs, I’m not a developer. I’m also not yet proficient in coding languages - although jr. high school Ashli considered herself an HTML virtuoso when it came to customizing her Myspace layouts. Because of my love for tech, I decided to enroll in CourseCareers. It's an intensive online three-month course in technology sales development. As a student, I read three books including How to Win Friends and Influence People, Fanatical Prospecting, and SPIN Selling. This course provided me with the knowledge I needed regarding the basics of sales development, so I could establish myself for a position in sales development. To see a full outline of what I learned, you can check out employer.coursecareers.com.