Ashli Hunter

Jr IT System Administrator at Crowdstrike

Based in Austin, United States

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Seniority

Staff

Department

Other

Location

Austin

Industry

Computer and Network Security

Company size

11K

Contact information

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Email

1 credit

a•••••••@crowdstrike.com

Phone

5 credits

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Background

About Ashli Hunter

At Apple, my role as a Technical Expert marries intricate hardware and software troubleshooting with fostering customer loyalty through clear communication. Our team exceeded company standards, maintaining a 100% same-unit repair rate for iOS devices, and I contributed to a collaborative team environment by mentoring peers in technical support processes. I've piloted new troubleshooting techniques, enhancing our response to emerging technologies. My academic journey at Western Governors University in Cybersecurity and Information Assurance runs parallel to my professional development, reinforcing my IT infrastructure management skills. The certifications I've earned in technical support, networking, and system administration underscore my commitment to continuous learning and excellence in service delivery.

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