Ashneet Kaur
Manager at Oyo
Based in Gurugram, India
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Seniority
Manager
Department
Information Technology
Location
Gurugram
Industry
Technology, Information and Internet
Company size
15K
Contact information
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a•••••••@oyorooms.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Ashneet Kaur
Dynamic & result oriented professional with 9.4 years of rich cross-functional experience in managing the spectrum of CX Product & Program, Operations, Team/Call Center operation, Process Excellence, Transactional & Strategic Quality, Training and WFMCapable of handling large teams and carries domain expertise on Customer Care Inbound/Outbound, Customer Escalations, Social Media Escalations & SalesExposure of Handling Business for different International geographies.Handled Operations for India, US & UK A keen planner and strategist with proven abilities in addressing operational issues, resolving performance, improving guest experience and achieving desired objectives and organizational growthInterested in fixing broken things and setting up new processesExcited about working towards a goal and creating impact
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