Ashu Sharma
Group Manager at Hcltech
Based in New Delhi, India
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Seniority
Manager
Department
Operations
Location
New Delhi
Industry
IT Services and IT Consulting
Company size
254K
Contact information
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a•••••••@••••••.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Ashu Sharma
With over 18 years of experience in Technical service delivery, I am a Group Manager at HCLTech, directing multiple technology managers for European customers. My mission is to deliver high-quality digital workplace solutions that enhance collaboration, productivity, and customer satisfaction. I leverage my expertise in directing UCC/ UMC & WPE technologies multiple Team Managers leading technology teams such as MS Exchange, MS Teams, Genesys Cloud CX, and Cisco Contact Center,Intune,SCCM, Citrix, Print. I am responsible for large group of teams responsible to design, build, and manage complex and scalable project operations. I also ensure resource upskilling, attrition management, revenue generation, and operational efficiency. As a result, I have achieved 100% on-time technical service delivery, improved employee motivation strengthened client relationships.
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