Ashutosh Dixit
Senior Manager - Service Delivery at Csc
Based in Noida, India
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Seniority
Manager
Department
Operations
Location
Noida
Industry
Information Technology and Services
Company size
35K
Contact information
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a•••••••@dxc.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Ashutosh Dixit
IT professional with over 15 years of IT Infrastructure (and Applications) experience both at a technical and managerial level in Onshore-Offshore model. Expertise in IT infrastructure/application management for multi-location global organizations. Deft in managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence. Worked on Strategic planning, forecasting and policy formulations for on-site-offshore service delivery. Established worldwide 24*7 remote managed services. Implemented IT Service Management models like ITIL /ITSM. Responsible for planning, direction, and timely execution of the business unit service delivery programs. Implementation of effective management and deployment of project controls and risk mitigation strategies to improve service deliveries for clients. Managed business, practices, service delivery and customer satisfaction in the areas of Infrastructure manged services through onsite- offsite, offshore models of service delivery.
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