Ashwin Dubey

Background

About Ashwin Dubey

Accomplished professional with experience of over 17 years in IT Service Management. Expertise in ITIL Framework for Service Management using Service Now Proficient in Post Production IT Support activities like Major Incident Management, Problem Management, Change Management, Release Management, Disaster Recovery Management and Knowledge Management Played a key role in defining and implementing Knowledge Management processes to ensure knowledge retention and retrieval Hands-on experience Alerting Monitoring- Application Performance Management (APM) Tool using Dynatrace,Geneos, Grafana, APPDynamics.Splunk VISA STATUS: L2 EAD No Sponsorship required Immediate Joiner. Hands-on experience in Pivotal Cloud Foundry and Google Kubernetes Engine • Certified ITIL Foundation, Service Operation, Service Transition • Certified Project Management :PRINCE II • Microsoft Certified Professional •Certified Scrum Master CSM Expertise in Application Production Support in Banking and Financial domain using Java (Micro services) Application. Expertise in Vendor Management Experience in transitioning projects from SDLC Software Development to DevOps and Agile Methodology Familiarize with environment Kubernetes, Docker, GKE Containerization Proficient in DevOps tooling JSD, Confluence, Nexus, G3, GitHUB, Maven, ServiceNow GSD, RTC and managing services using Microservices and APIs Experience in Process Improvements, External & Internal Auditing, Capacity planning and introducing innovative ideas within team Excellent track record of working on projects with stringent deadlines, with efficient utilization of minimal resources People-friendly & approachable with strong interpersonal, analytical, problem-solving & critical thinking skills; possess strong sense of aesthetics, an eye for detail, with excellence team management skills Experience in working in DevOps and Agile and setup team accordingly Proven excellence in Fenergo Client LifeCycle Management(CLM) and Enterprise Data Management