Ashwin Kumar Ramesh

Background

About Ashwin Kumar Ramesh

Valued Business Partner with rich experience in steering competitive strategies to Drive Sales, Build Strategic Alliances, Accelerate Business Growth, Reach-out to New Markets/ Key Accounts, and Accomplish Multi-Fold Revenue Increase. Currently spearheading functions as Business Operations and Program Management. Result-Oriented Leader: who balances employee needs with organizational policies. Sensitivity to multi-national cultures, training external & team skills & knowledge. Driven process improvement activities to make firms future-ready. A Keen Planner, Strategist & Implementer with demonstrated abilities handling cross - functional team. Coordinated with all related stakeholders to ensure timely delivery & consistent customer support. Ensuring customer satisfaction and developing the company’s image as a trustworthy, capable and reliable technology partner. Maintained legacy support (certification, events, diagnostics) as per defined standards; reported on Status to Stakeholders through Dashboards/ Reports/ Project Walkthroughs for critical decision-making. Monitored overall functioning of processes, identifying gaps & driving process improvements/automation. Establishing automated systems/ controls in day-to-day operations for driving high efficiency & productivity. Directed all business operations, such as distribution, customer service, administration, operations, and sales, to meet the company's goals. Quickly took care of problems with customer and employee satisfaction. Conducted assessment of local market conditions and identify prospective sales opportunities including UAE & Canada. Ensured meeting goals and metrics and manage budget and allocate funds appropriately. Find places to improve and suggest ways to fix them that meet challenges and take advantage of growth opportunities.