Ashwini Dash

Background

About Ashwini Dash

A total of 8+ years of IT experience as a technical expert in Delivery & Operations of various business critical middle ware integration projects (using TIBCO suite of products & IBM MQ). • Specialization in ITSM – ITIL certificated and having an extensive knowledge on Incident Management, Problem Management, Change Management and Knowledge Management processes. • Around 5 years of experience in leading the middle ware Integration Support team from Melbourne for one of the Australia’s largest telecommunications company. • Vast experience on TIBCO suite of products such as TIBCO EMS, TIBCO Rendezvous, TIBCO Administrator, TIBCO Hawk, TIBCO Business Works in both delivery & operations areas. • Extensive knowledge on managing Solaris, Linux & Windows infrastructure involving ~ 150 servers both in physical & virtual environments. • Vast experience in implementing security features via OpenSSL • Expertise in creating SPLUNK queries and shell scripts to monitor the application behaviour, alerting and dashboard. • Expertise in shell scripting and automation of the manual jobs. • Expertise in managing incident management issue triages in production environment as a part of 24*7 critical applications support. • Good knowledge on requirement analysis, effort estimation and SDLC which enables to deliver according to agreed company targets. • Clear understanding of business procedures and ability to lead/work as an individual and as part of team. • Proactive communication and strong presentation skills.