Asmae Razgi

Background

About Asmae Razgi

When given an IT matter, reasonable amount of time, and Internet access, I will either find a solution or make one to keep the customer happy. My favorite phrases:"Can you please do me favor?""May I please make a suggestion?" I always try to empathize with the customer, understand their perspective, and smile, so they don't feel frustrated. Dedicated and skilled IT professional with experience in networking, security, virtualization, and customer service seeking to leverage expertise in a challenging environment. Proficient in designing, implementing, and troubleshooting IT infrastructures to meet organizational objectives. Possess a strong commitment to excellence, teamwork, and continuous learning. Networking and security: Proficient in configuring and managing Cisco ASA, Cisco L3 switches, Cisco Firepower, Cisco ISE, Cisco DNA, and Cisco WLC. Experienced in deploying Ruckus L3 switches and managing Ruckus WLC for wireless networking. Skilled in implementing and maintaining WatchGuard firewall solutions and associated wireless setups. Expertise in designing and implementing network security policies using Cisco ASA, Firepower, and ISE. Expertise with Sophos Firewall and Sophos RED deployment for secure remote connectivity. Knowledgeable in WatchGuard and SonicWALL firewall solutions for robust network security. System and Virtualization: Proficient in Active Directory (AD) management, including user and group management, group policy, and domain controller configuration. Experienced in Office 365 administration, including user account management, email configuration, and SharePoint integration. Skilled in DHCP and DNS server configuration and maintenance for reliable network services. Knowledgeable in application management, including installation, configuration, and troubleshooting. Familiar with Windows Server environments, server deployment, configuration, and maintenance. Experienced in VMware vSphere and ESXi for virtualized environment management. Skilled in backup and recovery solutions, such as Veeam Backup & Replication. Proficient in system monitoring and management tools like LogicMonitor and Auvik