Assiyah Johnson
Operations Research Analyst at Baltimore City Fire Department
Based in York, United States
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Seniority
Staff
Department
Operations
Location
York
Industry
Public Safety
Company size
527
Contact information
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a•••••••@fire.baltimorecity.gov
Phone
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Background
About Assiyah Johnson
As an IT Functional Analyst II at the State of Maryland, I leverage my skills in data analysis and IT support to deliver high-quality solutions for various stakeholders. I have a strong background in Extract, Transform, Load (ETL) processes, having triggered and processed over records daily with 100% on-time delivery. I also have experience in developing reusable ETL components using Pentaho Kettle and Actian DataConnect, which has enabled me to cut the projected time for data analysis by one week. In addition to my current role, I have also worked as an Information Technology Support Specialist at Baltimore City Public Schools, where I implemented a streamlined process for transitioning computer and laptop domains, successfully migrating over 500 devices with zero downtime. I also helped the re-enrollment of Macintosh devices and configured iPads on the BCPSS domain, improving technology access for students and staff within 3 months. I am passionate about using my technical skills to enhance operational efficiency and improve user experience.
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