Athif Khan
Technical Support Advisor at Mbna Canada
Based in Orleans, Canada
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Seniority
Staff
Department
Information Technology
Location
Orleans
Industry
Banking
Company size
31
Contact information
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a•••••••@mbna.ca
Phone
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Background
About Athif Khan
Customer Relations • Earned Accolades for customer satisfaction, company-wide. Conflict Resolution • Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction. • Customer Follow-up Ensured that customers were satisfied with company products and services by doing purchase follow-up calls. • Product Promotion Up-sold products and motivated customers to upgrade current product plans. • Telephone Service Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction. • Creative Problem Solving: Resolved product issue through consumer testing.
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