Athina Don
Senior Data Analyst at Qualcomm
Based in Timişoara, Romania
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Seniority
Staff
Department
Information Technology
Location
Timişoara
Industry
Semiconductor Manufacturing
Company size
53K
Contact information
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a•••••••@qualcomm.com
Phone
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Background
About Athina Don
Managing Critical incidents(Outages) from initial reporting to incident resolution, ensuring that everything is resolved efficiently and effectively while minimizing the impact on our clients-Handling Management calls and e-mails-Work under pressure with very short deadlines and ensure that the best customer service is provided-Report any issue regarding tool functionality-Ticket backlog management and push for resolution of aged tickets.
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