Atif Minhas
Customer Success Engineer at Realtyme
Based in United Arab Emirates
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Seniority
Staff
Department
Customer/Client Service
Location
United Arab Emirates
Industry
Telecommunications
Company size
25
Contact information
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a•••••••@realtyme.com
Phone
5 credits+971 ••• •••• ••••
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Background
About Atif Minhas
Solution Sales EngineerA consultative approach with prospects/customers, understanding requirements, and mapping to technology creating, analyzing, and validating functional and non-functional requirements that translates to real value.Customer Success SpecialistCreating and maintaining customer engagement activity across all the stages of the life cycle for all customers, Responsible for onboarding new customers and providing support when necessary.Pre Sales ActivitiesEnd to end project management of interconnecting applications. Defining and driving Proof of concept for prospects to understand and explore solution within their existing environment. ConsultingCreate winning proposals by listening to customer requirements, with a focus on digital transformation and change management. Ability to understand and respond to RFPs and RFIs.TrainingHelping customers to realize their desired business outcomes and return on investment, by supporting users to not only adopt new services, but also to embrace those services and use them as part of their natural rhythm of work.Vertical ExpertisePublic Sector, Enterprise, Software/Hardware, Telecommunications, Oil & Gas, State Security.Technical ExpertiseUnified Communications, Telecommunications, 4G/LTE Edge Routing, Security protocols, Training, Cloud, virtualization, SaaS, PaaS, Integration.
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