Atreyee Pal
Delivery Lead - Service Integration and Management (Siam) at Tata Consultancy Services
Based in Kolkata, India
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Seniority
Manager
Department
Other
Location
Kolkata
Industry
IT Services and IT Consulting
Company size
696K
Contact information
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a•••••••@tcs.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Atreyee Pal
IT Consultant of 13+ years of experience with extensive subject matter expertise in Service Integration and Management (SIAM), Risk Management, and IT Services Management (ITSM), and ITIL methods, processes, strategic planning, and developing cost effective solutions to meet customer business requirements. Skills: • Service Integration and Management (SIAM)- Service, Project, and Vendor Integration • Risk Management • IT Service Governance • IT Service Management (ITSM) • ITIL Service Support areas - Incident, Problem, Change, Release, Knowledge, Continual Service Improvement, Service Desk • ITIL Service Delivery areas - Service Level, Availability, Capacity, Disaster Recovery and Service Continuity Management
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