Atulkumar Gupta

Background

About Atulkumar Gupta

Conducting periodic audits of the plant with respect to Service quality and client Profit and loss Work towards making the plant operations power efficient. Driving different cost-saving projects for delivering yearly savings against the budget Driving various continuous improvement projects. Create and implement vision, strategy, policies, processes, and procedures for the plant team to aid and improve business performance. Managing the payables for the allocated clients Initiating and leading the design and development of tailored solutions that support client requirements Building and Maintaining an appropriate network of key contacts for each client Engagement in reconciliation/ Payments/ DSO Handling customer escalations-preparing RCA and providing the solution Monitoring day-to-day operations Resolving client's daily operational issues within the given SLAs Analyzing key lanes performance of first & last mile operation Monitoring speed of delivery, volume & root cause of fluctuation Collaborate with internal stakeholders to maintain and increase the performance of client accounts Designing SOP, mapping and freezing requirements, and providing the best solutions to the business Sharing inputs over network expansion considering competitor presence & their strategy