Audrey Belott

Background

About Audrey Belott

I am an analytical and meticulous telecommunications professional with comprehensive leadership experience in service delivery, technical engineering, customer service and sales administration and support. I use my exceptional communication and interpersonal skills to successfully support business operations and I excel at harnessing the power of positive relationships to provide outstanding internal and external customer experiences. I specialize in project management, change management, effective communication, active listening, mentoring, development and training, cross-functional leadership, strategic thinking and problem solving. After going through several mergers and acquisitions, I have become proficient in learning new processes/systems and determining and implementing best practices across a team. I remain adaptable to change to ensure a smoothly run working environment. I've participated in user acceptance testing, development of new ordering systems/databases and I'm experienced in redesigning business processes and procedures to optimize the way products and services are delivered. I am currently seeking new Team Leadership, Telecommunications/Technology, Customer Support Management, Customer Success and Service Delivery opportunities.