Audrey Plou
Hotel Supply Specialist (Customer Success Management) - Hotel Supply and Operations Emea Team at Travelzoo
Based in London, United Kingdom
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Seniority
Other
Department
Other
Location
London
Industry
Internet Publishing
Company size
395
Contact information
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a•••••••@travelzoo.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Audrey Plou
A dynamic multilingual professional with experience in online distribution, digital content management, sales/marketing representation and customer relationship management for the hotel industry. Contributed to the growth of technology and marketing organisations based in UK, Spain and France- On-boarding, training, supporting and providing bespoke consultancy to hundreds of their customers across all markets- Developing and implementing account management, ecommerce and marketing/sales strategies; technical support and digital operations processes- Sourcing and securing key and profitable partnerships and new business opportunities in line with the company and customers’ objectives- Becoming a product and domain expert and a trusted advisor amongst customers and colleaguesMAIN AREAS OF EXPERTISE:Electronic multi-channel distribution (B2B & B2C)- Customer implementation Online content management - Operational optimisationStrategic account management - Bespoke consultancy General and technical support - Trainings and presentations Sales and marketing representation
Decision-makers
Other people at Travelzoo
- JHOther
Jeff Hoffman
Controller, Hotels · Other
- DPDirector
Deborah Peter
Customer Service Director · Customer/Client Service
- CGStaff
Casey Gasinowski
Executive Producer · Art, Culture and Creative Professionals
- ASDirector
Andrée Sanquini
Global Head of Local Partnerships · Sales & Business Development
- MROther
Mrunal Reddy Morthala
Principal Database Engineer/Cloud Solutions Architect at Travelzoo · Other
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