Audrick Akyeampong

Background

About Audrick Akyeampong

As a network engineer currently navigating the dynamic world of technology at CDW, I’ve always been drawn to the intricate dance of routers and switches. My journey began back at Creighton University where I standardized network configurations for over 500 closets—an experience that ignited my passion for creating seamless connectivity. Since then, I’ve had the privilege of working across various sectors including education and finance, tackling complex network issues head-on with a problem-solving mindset. In my role at CDW as an Engineer, I conduct quarterly infrastructure assessments for more than 15 managed service clients. By identifying critical vulnerabilities and implementing innovative solutions, I've successfully reduced potential downtime by 40%, which not only enhances client satisfaction but also reinforces my belief in proactive network management. Each assessment is like piecing together a puzzle; it’s incredibly rewarding to see how small changes can lead to significant improvements. Previously as a Senior Analyst in Managed Service Engineering, I diagnosed issues for over 25 clients using automation tools that helped streamline our processes. This role taught me the importance of knowledge sharing—so much so that I developed comprehensive knowledge base articles that empowered my team and improved our overall efficiency by 20%. My earlier experiences as a PC Support Specialist at Children’s Nebraska allowed me to hone my skills in hardware configuration while managing escalated technical issues daily. These foundational years built my understanding of technology from both a support and engineering perspective. I'm always looking to grow my personal and professional network. Feel free to connect via LinkedIn or contact me directly at audrick.akyeampong@yahoo.com. Skills: Network Engineering | Infrastructure Assessment | Vulnerability Remediation | Technical Support | Automation Tools | Knowledge Management