Auni Hanis
Quality Analyst at Bytedance
Based in Kuala Lumpur, Malaysia
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Seniority
Staff
Department
Other
Location
Kuala Lumpur
Industry
Software Development
Company size
46K
Contact information
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a•••••••@bytedance.com
Phone
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Background
About Auni Hanis
Energetic and driven Content Moderator with more than 2 years of experience in content safety involves reviewing and moderating user-generated content to ensure that it is appropriate for a particular website or platform. A diligent Customer Service Representative with more than 6 years of experience, specializing in technical support and conflict resolution through live chat customer service. Very self-motivated, result-driven, and adaptive in working under pressure. Fluent in verbal and written Bahasa Malaysia and English, has good communication skills which enables strong relationships with the public. A dedicated professional with the drive and skill set to excel in a fast-paced Customer Service Representative and trust and safety role enhancing a company’s ability to help customers with complaints and questions, and conveying useful information about products and services.
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