Aurelia Castillo

Background

About Aurelia Castillo

With over six years of experience in Quality Management and Assurance, my mission is to elevate compliance standards within Offshore Business Processing. My expertise lies in implementing ISO 9001 Quality Management Systems, ensuring our organization not only meets but exceeds industry standards. The values of integrity and excellence drive my work, aligning closely with our company's vision. I am dedicated to fostering a culture of continuous improvement and share my knowledge through comprehensive training programs. Since February 2023, my role as Compliance Officer has centered on managing and enhancing our Quality Management Systems. I've successfully coordinated ISO certification activities and conducted internal audits to assure compliance. My efforts in researching, developing, and maintaining operating procedures based on laws and legislations have significantly contributed to our company's adherence to the rigorous ISO 27001 standards. I thrive in environments that require meticulous analysis and a detail-oriented approach to process flow optimization.