Austin Coulter

Background

About Austin Coulter

As a Client Support Specialist at Clearwave Corporation, I leverage my eight years of experience in technical support and decades in customer service to provide world-class solutions and satisfaction to clients. I excel in virtual environments using various technologies (from Microsoft/Gsuite ecosystems to cloud based productivity tools and softwares), and I use them to streamline workflows, optimize response times, and enhance communication. I am also a proven leader and mentor, with a history of cultivating and motivating teams of diverse and passionate support specialists. I lead by example, with a balance between autonomy and accountability, and I foster a culture of learning, listening, and loyalty. My mission is to deliver exceptional service and value to our clients, and to empower and enable my team to do the same.