Austin D.
Senior Customer Success Manager, Smb Retention at Yelp
Based in Pleasanton, United States
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Seniority
Other
Department
Other
Location
Pleasanton
Industry
Software Development
Company size
7.1K
Contact information
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a•••••••@yelp.com
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Background
About Austin D.
I am a Customer Success professional with over 10 years of experience in sales and account management. I specialize in improving client retention, streamlining onboarding, and implementing data-driven strategies to drive performance and growth. In my current role, I’ve developed and applied skills in strategic communication, relationship-building, and data analysis. I have a proven track record of maximizing engagement and delivering measurable results for SMBs across industries, consistently contributing to company success. Outside of work, I’m a proud father, husband, corgi dad, and golf enthusiast. I’m open to new opportunities where I can leverage my experience to drive retention, revenue, and business success through data-driven insights.
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