Avery Castro

Background

About Avery Castro

Demonstrate approach-ability and optimism with fellow colleagues and customers, utilizing excellent interpersonal relationship skills, effectively communicating and assisting people from various socioeconomic, ethnic and cultural backgrounds. Confidently collaborate with third-party affiliates including state courts, child protective services, child support agencies from neighboring states, welfare, and attorneys. Consistently achieve monthly and annual goals, with a focus on exceeding service and quality expectations. Adapt easily to new tasks, systems or processes, increasing office efficiency while achieving targeted objectives. Manage multiple phone lines in a fast-paced, highly regulated environment, efficiently handling high levels of customer inquiries and concerns.