Avi Golan

Background

About Avi Golan

B.Sc. in Computer Science: Problem-solver | Strong work ethic | Self-motivated | Responsible | Multitasker | Team player | Organized | Works well under pressure Work experience: Ness Technologies — Help Desk Tier 1 (2024) IT Support Specialist for Medical and Enterprise Systems Provided technical support for over users at Machon Mor, including both medical systems and enterprise software Managed user accounts, permissions, and group policies through Active Directory (AD) Administered Exchange 2010 & 2016: created and maintained distribution lists and departmental mailboxes Delivered remote troubleshooting and support via Dmware software Utilized Portnox to monitor and manage network access, ports, and switches Diagnosed and resolved hardware and software issues involving printers, scanners, kiosks, and desktop computers Supported remote access solutions including Citrix and Pulse Secure Contacted Bezeq (internet service provider) to resolve connectivity issues for remote users and branch offices Communicated with QFlow support regarding issues related to the public announcement (PA) system Projects: Scout Manager – C++ Object-oriented programming using polymorphism Managed objects with MFC Collection Template Supported object add/edit/delete with graphical interface Implemented serialization for saving and restoring system state NBA Score Prediction – Python Predicted NBA player scores using web crawling and APIs Haircut App – Java (Android Studio) Android app with Firebase for real-time hair salon appointments Monitoring Server – Java (Spring Boot) Web server project with H2 database and controller logic Dolly with Wardrobe – C# with OpenGL Animated 3D objects: transformation, modeling, texturing, and lighting Internet Programming – Java Built concurrent TCP web server Implemented BFS, DFS, and Dijkstra’s algorithm for parallel client tasks Skills: Languages: C++, C#, Java, Python, C Technologies: Firebase, REST APIs, Spring Boot, OpenGL Tools: Visual Studio, IntelliJ IDEA, Android Studio, Microsoft Office Networking & Systems: Active Directory, Portnox, Citrix, Pulse Secure Languages Spoken: Hebrew (native), English (fluent) Education B.Sc. in Computer Science, HIT – Holon Institute of Technology “Master software testing - from zero to Hero QA - 2024"- Udemy course High School Diploma, High School Z, Ashdod 5 units in English 5 units in Physics 4 units in Math