Avik Ghosh

Background

About Avik Ghosh

I'm an ex-Customer Service Manager at Pawfectly Made. Role involved interacting with customers and working closely with the top management. I'm an ex-Community Manager at Firmtouch Trading Ltd. I have a total working experience of five plus years in Customer Support, Sales Support, Virtual Assistant, and Team Management Roles. I have closely worked with the Digital Marketing Team and have contributed towards content writing, and copywriting and helped during media campaigns. Ability to understand issues about customer needs and provide apt resolutions to enhance customer satisfaction. I believe passion plays a significant role and is the mother of many innovative ideas. Without it, it is challenging to maintain dynamic growth, which is key to the survival of a business. If you are looking for someone to contribute to the company objectives, care about the team goals, and work on side projects, then that person is me. I have the passion and hunger to succeed, which is a crucial feature of growth. I have worked in different time - zones and have been working remotely since Nov 2018 and prefer to work remotely. Have got experience in handling and leading a team of 15 members.