Avinash Bhorge

Background

About Avinash Bhorge

I have a proven track record of successfully leading large-scale Service based, Food and Beverage service, Entertainment, Banking automation and technology projects in both structured and unstructured settings, consistently meeting deadlines, budget goals, and quality expectations. My approach involves adopting best practices to deliver successful results, evaluating delivery processes, and managing run teams to ensure effective and efficient day-to-day project activities. I have a strong ability to create thorough project roadmaps, plans, timelines, and work breakdown structures for project teams. I have also led solution design and implementation of service improvement programs to increase project deliverable quality. My accountability includes keeping the project team focused on the highest priority tasks, removing risks and impediments, keeping financials on track, and managing stakeholders. I have designed workflows to increase process efficiency, drafted functional specification documents for Automation use-cases, managed performance reports, and mentored project teams on best practices to ensure quality standards were met at all times while adhering to process and SLAs. I have also managed and strategized Problem Management across all project teams to drive performance excellence based on business-defined priorities. As a leader, I have led and tracked cross-skilling initiatives for resources across the project to ensure alignment with organizational/project objectives. As an escalation point for project management within the team, I have managed and governed financial project controls to deliver profitable outcomes, project reporting to ensure consistent delivery of on-time and on-budget projects, and customer satisfaction to ensure high levels of customer satisfaction. I provide executive-level visibility to operational performance, incidents, and outages, resources assigned, project activity, service level, and if necessary, budget/cost details. Overall, my extensive experience and expertise in the IT industry, along with my proven leadership and project management skills, make me a valuable asset to any organization seeking to achieve excellence in their projects and service delivery.