Avinash Kumar Jha
Associate Manager at Pw Physicswallah
Based in Ghaziabad, India
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Seniority
Manager
Department
General Business & Management
Location
Ghaziabad
Industry
Education
Company size
31K
Contact information
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a•••••••@pw.live
Phone
5 credits+91 ••• •••• ••••
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Background
About Avinash Kumar Jha
As an Executive Customer Service professional at iEnergizer, I leverage my BCA degree from MATS University and expertise in Computer Studies to deliver outstanding customer relationship management (CRM) and elevate customer experiences. With over 2.5 years of experience at iEnergizer and CONCENTRIX DAKSH SERVICES INDIA PRIVATE LIMITED, I excel in customer satisfaction, problem-solving, and effective communication. Proficient in MS Excel and Power BI, I analyze data to derive actionable insights, enhancing decision-making. Additionally, I have a strong background in account investigation for verifying account ownership, ensuring security and trust. Committed to exceeding client expectations through innovative CRM strategies, I am dedicated to continuous learning and contributing to team success.
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