Avinash Murali

Background

About Avinash Murali

Experienced operations professional offering 4 years of experience in e-commerce business, currently in Chennai. Highly demonstrated skills and knowledge in supply chain management, catalog management, vendor management, product,program and people management.• Experienced in dealing with Top Tier 1 Vendor’s from the US, EU5 & JP marketplace for all categories in providing E2E Catalog support.• Proven skill in identifying and fixing process gaps, improvement opportunities and use of small scale automation, technology to increase productivity or drive process simplification.• Experience in providing support for data collection, preparing reports, exercising push back & realignment of expectations with multiple stakeholders.• Work with the vendors/internal & external Stake holders to improve selection, identify and fix catalog defects, analyze metrics and help their business grow. • Analyzed and mitigated risks from Vendor relationships and Vendor Performance Management.• Continuous vendor monitoring and maintained detailed documentation in consistent changes in catalog and support management.• Coordinated various internal functional teams to enhance proactive vendor management efforts in fixing multiple issue raised from the Vendor Specialists via ticketing system.• Created and fostered strong partnerships with other business leaders, senior line of business managers, and vendors.• Developed and implemented specific Vendor Management Plans for new vendors.• Cooperated with internal lines of business to administer measurement and monitoring of SLA's and vendor score cards.