Avishek Sen

Background

About Avishek Sen

With over 16 years of IT experience and a strong specialization in ServiceNow Administration, I am passionate about configuring, optimizing, and maintaining the ServiceNow platform to drive operational efficiency and enhance service delivery. My expertise includes system administration, user management, and platform customization, ensuring ServiceNow solutions are aligned with business needs and ITSM best practices. I have been part of multiple ServiceNow implementations, upgrades, and integrations, collaborating closely with cross-functional teams to deliver scalable, user-friendly solutions. Beyond administration, I bring solid experience in IT Operations, ITIL, ITSM, and Programme Management, enabling me to bridge the gap between technical capabilities and strategic business goals. I’m adept at problem-solving, process improvements, and ensuring service excellence. I’m excited to leverage my ServiceNow Administration skills to help organizations optimize their IT service management, streamline workflows, and drive continuous improvement.